Privacy Policy

DATA PROTECTION POLICY

Through this notice, ESTEBAN RIVAS, S.A. informs users of the website about its Data Protection Policy, so that they can freely and voluntarily decide whether or not to provide ESTEBAN RIVAS, S.A. with the personal data that may be requested on the website.

ESTEBAN RIVAS, S.A. reserves the right to modify its Data Protection Policy at its discretion, or due to legislative, jurisprudential, or business practice changes. Such modifications will be published on this site, providing ESTEBAN RIVAS, S.A. with the necessary resources for the user to access the reading of the same. In any case, the relationship with users will be governed by the rules in place at the precise moment access is made to the website.

In accordance with the provisions of Regulation (EU) 2016/679 and Organic Law 3/2018 on Data Protection and Digital Rights Guarantee, hereinafter referred to as GDPR and LOPDGDD, the following points are communicated:

a) Existence of data processing and responsible party:

The personal data you provide us through this website will be subject to processing, for which ESTEBAN RIVAS, S.A. is responsible, holder of the website www.estebanrivas.es, located at Calle Eratóstenes, 15, P.I. San Marcos, 28906 Getafe (Madrid) (Spain), and email info@estebanrivas.es. The submission of data through this site will imply the user’s express and unequivocal consent to the processing of their personal data in accordance with this Policy.

b) Data submission:

The submission of data through this site will imply the user’s express and unequivocal consent to the processing of their personal data in accordance with this Policy.

c) Purpose of data collection.

The data will be processed for the following purposes: administrative management and activities related to its corporate purpose; management of information requested through the website; and news related to activities, through web pages, communication media, email.

d) Recipients of the information and data transfer.

The data subject to processing will not be assigned or communicated to third parties, whether natural or legal persons, unless for compliance with a legally established obligation, or if the person concerned gives their consent.

e) “Cookies” and web statistics.

This website uses “cookies” to improve the web browsing experience of our users. These cookies are small data files stored on the user’s computer. Cookies facilitate navigation, make it more user-friendly, and do not harm the browsing device. Cookies allow ESTEBAN RIVAS, S.A. to customize the experience and use of the website, helping to identify and fix errors if necessary. Among the information gathered are the date and time of access, pages viewed, or the time spent on the website, information that in no case allows associating this information with a natural person. You can configure your browser to notify you of the receipt of a cookie and/or refuse to receive it. However, in the case of users accessing our website, blocking the own cookies will deny such access.

f) Rights of the data subject.

The data processing is legitimized based on Article 6.1.a) of the GDPR due to the consent of the interested party, which is expressed by accepting the current terms and conditions, representing express consent for processing. In the case of a contractual relationship between the interested party and ESTEBAN RIVAS, S.A., the processing of personal data would be legitimized based on Article 6.1.b) of the GDPR and Article 6.1.f) due to the legitimate interest of ESTEBAN RIVAS, S.A. for processing the data.
The Data Controller will carry out the processing in a lawful, fair, transparent, adequate, pertinent, limited, accurate, and updated manner. Thus, the security of the data is guaranteed through the adoption of technical and organizational measures that ensure their integrity and the exercise of rights that assist the data subjects.
In this sense, data subjects may exercise their rights of access, rectification, restriction of processing, suppression, portability, and opposition to the processing of their personal data, as well as the consent given for the processing of the same, by directing their request to the postal address of ESTEBAN RIVAS, S.A., indicated above or to the email info@estebanrivas.es.
Furthermore, the data subject is informed of their right to revoke, if applicable, the consent for the indicated processing, through the same channels previously expressed, and of the possibility of filing a complaint with the AGPD in case of understanding that their rights have been violated. To exercise the aforementioned rights, a copy of the ID must be included with the request and sent to the addresses specified above, which are reiterated below:

The following email address:info@estebanrivas.es
The following postal address: Calle Eratóstenes, 15, P.I. San Marcos, 28906 Getafe (Madrid).

g) Resolution of queries.

Any questions or comments regarding this Data Protection Policy can be directed to us at:

The following email address:info@estebanrivas.es
The following postal address: Calle Eratóstenes, 15, P.I. San Marcos, 28906 (Madrid).

h) Consent for the described processing.

By accepting this data protection policy, the data subject consents to the indicated processing.

LEGAL NOTICE

In compliance with the duty of information outlined in Article 10 of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, we inform you that the website https://estebanrivas.es/language/en/ is owned by Esteban Rivas, S.A. with CIF: A28379816, and is registered in the Madrid Mercantile Registry. Volume: 16566. Book: 0. Page: 135. Section: 8, Sheet: M67945, Registration: 44.

Its address is located at Calle Eratóstenes, 15, P.I. San Marcos, 28906 Getafe (Madrid).

To contact us, you can reach us at the email address info@estebanrivas.es, or by telephone at 91 693 77 11.

This legal notice regulates the conditions for the use of the aforementioned internet portal.

Applicable Law and Jurisdiction

In general, the relationships between Esteban Rivas, S.A. and users of its telematic services available on the website are subject to Spanish legislation and jurisdiction.
The parties expressly waive any jurisdiction that may correspond to them and submit to the Courts and Tribunals of Madrid to resolve any disputes that may arise in the interpretation or execution of these contractual conditions.

User Acceptance

This Legal Notice regulates access and use of the website that Esteban Rivas, S.A. makes available to Internet users. A user is considered to be anyone who accesses, browses, uses, or participates in the services and activities of the website.
The user is informed and agrees that access to this website does not signify, in any way, the initiation of a commercial relationship with Esteban Rivas, S.A. Access and navigation on the website by the user implies acceptance of all these Terms of Use. If the user disagrees with the conditions, they should refrain from using the website.

Website Access

Access to the website by users is free and open. Some services may be subject to prior contracting of the service.
Should it be necessary for the user to provide personal data to access any of the services, the collection and processing of data will be carried out in accordance with current regulations, specifically the GDPR and Organic Law 3/2018 of 5 December on Personal Data Protection and the guarantee of digital rights. For more information, please consult our privacy policy.

Content and Use

The visit to the website by the user must be carried out responsibly and in accordance with current law, good faith, this Legal Notice, and respect for intellectual and industrial property rights owned by Esteban Rivas, S.A. or any other natural or legal person.
The use of any of the content on the website for illicit purposes or any actions that cause or may cause damage or alterations of any kind not consented to by Esteban Rivas, S.A. to the website or its content is strictly prohibited.
The owner of the website does not identify with the opinions expressed therein by its collaborators. The company reserves the right to make changes to its website without prior notice, being able to change, delete, or add both the content and services provided on it as well as the way in which these appear presented or located on its servers.

Intellectual and Industrial Property

The intellectual property rights of the content on the web pages, their graphic design, and codes are owned by Esteban Rivas, S.A., and thus reproduction, distribution, public communication, transformation, or any other activity carried out with the content of the website is prohibited even if the sources are cited, except with the prior, express, and written consent of Esteban Rivas, S.A. All trade names, brands, or signs of any kind contained in the company’s web pages are the property of their owners and are protected by law.
Esteban Rivas, S.A. does not grant any license or authorization of use of any kind over its intellectual and industrial property rights or any other property or right related to the website, and in no case will access and navigation of users imply a waiver, transmission, license, or partial or total assignment of these rights by Esteban Rivas, S.A.
Any unauthorized use of such content by Esteban Rivas, S.A. will be considered a serious infringement of intellectual or industrial property rights and will give rise to the legally established liabilities. Esteban Rivas, S.A. reserves the right to exercise the judicial and extrajudicial actions that correspond.

Responsibility and Guarantees

Esteban Rivas, S.A. declares that it has adopted the necessary measures that, within its possibilities and the state of technology, ensure the correct functioning of its website, as well as the absence of viruses and harmful components. However, Esteban Rivas, S.A. cannot be held responsible for the following situations listed as indicative but not limiting:

The continuity and availability of the Content.
The absence of errors in such Content or the correction of any defects that may occur.
The absence of viruses and/or other harmful components.
The damages or injuries caused by anyone who violates the security systems of Esteban Rivas, S.A.
The use that users may make of the content included on the website. Consequently, Esteban Rivas, S.A. does not guarantee that the use users may make of the content included on the website complies with this legal notice, nor that the use of the website is carried out diligently.
The use by minors of the website or sending their personal data without their guardians’ permission, with guardians being responsible for their use of the internet.
The contents to which the user can access through unauthorized links or introduced by users through comments or similar tools.
The introduction of erroneous data by the user or a third party.

Esteban Rivas, S.A. may temporarily suspend access to the website without prior notice due to maintenance, repair, updating, or improvement operations. However, whenever circumstances permit, Esteban Rivas, S.A. will inform the user in advance of the expected date for the suspension of content.
Also, in accordance with Articles 11 and 16 of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI), Esteban Rivas, S.A. commits to the removal or, if applicable, blocking of content that may affect or be contrary to current legislation, the rights of third parties, or public morality and order.

Links

The presence of links on the website of Esteban Rivas, S.A. to other websites is for informational purposes only and in no case implies suggestion, invitation, or recommendation about them. Esteban Rivas, S.A. will not assume responsibility for the content of a link belonging to an external website, nor will it guarantee reliability, accuracy, breadth, truthfulness, validity, and technical availability.
If other websites establish links to the Esteban Rivas, S.A. website, it will not be understood that Esteban Rivas, S.A. has authorized the link or the content of the website containing the link; nor may inappropriate, defamatory, illegal, obscene, or illicit content, or other content that contravenes current legality, be included on the page of the link.
Esteban Rivas, S.A. reserves the right to contact the owner of the website where the link is established if it considers that the regulations are violated, as well as to exercise the corresponding judicial and extrajudicial actions.

Modification of Conditions

Esteban Rivas, S.A. expressly reserves the right to modify unilaterally, in whole or in part, without prior notice, this Legal Notice. The user acknowledges and agrees that it is their responsibility to periodically review this Legal Notice.

ACCEPTED PAYMENT METHODS

Through our payment gateway at https://estebanrivas.es/language/en/, payments with VISA, MASTERCARD cards and through the BIZUM platform are accepted.

GENERAL CONDITIONS AND CANCELLATION POLICY

Any change in the data provided, which have been used for the budget calculation, may lead to changes in the offered price.
The organization of the trip and consequently the budget for the transport service will always observe compliance with the applicable regulations for road passenger transport, especially regarding driving and rest times.
Extending the contracted hours, even in the case of an accidental delay, may cause the driver to be unable to finish the service due to exceeding the permitted driving times. In cases where the extension of hours is due to the client, the costs arising from the replacement of the involved driver will be charged additionally.
Excess time or kilometres over the contracted ones will incur an extraordinary additional charge compared to the initially budgeted cost.
The price of the transport service does not include insurance for loss or damage to luggage and/or personal belongings.
No deposit is required; when you provide us with the indicated information, we will confirm the booking.
Services must be paid for 7 days prior to their start; otherwise, the booking will be cancelled. Payment instructions will be provided upon confirming the booking.
If the booking is made less than 7 days in advance, payment must be made at the time of confirmation and will be cancelled if payment is not received within 5 hours.
Changing or cancelling services with less than 48 hours’ notice will incur a charge of 50% of the reservation; if cancelled with less than 24 hours’ notice, the charge will be 100%.
The guarantees for purchases and services will be those legally established by Spanish law.
The Company will not issue refunds for services paid for in general; only those legally established in Spanish law and those agreed upon with the Company will be processed.

RIGHT OF WITHDRAWAL

This is the user’s right to cancel a contract in specific cases without the need to justify their decision or incur any penalties. According to Article 93,k) of Legislative Royal Decree 1/2007 approving the Consolidated Text of the General Law for the Defence of Consumers and Users, the regulation for distance sales (except for Article 98.2) does not apply to passenger transport services. Thus, in the case of reservations for passenger transport services, the right of withdrawal is not applicable. Therefore, should the user express their intention to cancel the contracted services, the cancellation conditions of the respective transport operating company will apply.